If you have any questions about the application or any of our care plans, please call us today on 01746 762000.
Organisations using the Direct Debit Scheme go through a careful vetting process before they're authorised, and are closely monitored by the banking industry. The efficiency and security of Direct Debit is monitored and protected by your own bank or building society.
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
· If there are any changes to the amount, date or frequency of your Direct Debit, FastPay Ltd Re Gascco (UK) Ltd will notify you five working days in advance of your account being debited or as otherwise agreed. If you request FastPay Ltd Re Gascco (UK) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
· If an error is made in the payment of your Direct Debit by FastPay Ltd Re Gascco (UK) Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society – If you receive a refund you are not entitled to, you must pay it back when FastPay Ltd Re Gasco (UK) Ltd asks you to.
· You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.